在如今的商業與工作環境中,文件收件者處於時間壓力下,受到工作任務所迫,時時必須快速做出決定。當發送便箋(memo)給他們,記住他們要求簡單而直接的溝通。
以下的便箋寫作法能夠滿足這些讀者的要求:
- 避免繁文縟節。文辭優雅並非重點,而應該清楚地陳述要點與目的。讓讀者一眼了解你的信息,而非關注你的文字詞彙。
- 精簡條列。許多便箋寫作者寫起來有如在寫日記或小說一般,文字如流水一般,綿綿延延,不會做斷句、分段。你不需要因此而將你的文句切得片片斷斷,但是應該努力將冗長的文句精簡。如果能夠將不同的內容條列起來,會更容易清楚表達與易於閱讀。
- 避免專業行話。專業行話適合在專家之間做溝通,但是如果你自己不十分明白,或是你的讀者不熟悉相關領域,使用行話是沒有意義的,也會讓人感覺你在擺弄,產生反感。
Write easy-to-read notes
In today's business and work environment, the recipients of documents are under pressure of time and are forced to make quick decisions from time to time. When sending memo to them, remember that they require simple and direct communication.
The following note writing methods can meet the needs of these readers:
1. Avoid red tape. Elegance is not the key point, but the point and purpose should be clearly stated. Let the reader know your information at a glance, not your words and vocabulary.
2. Streamlining the columns. Many note writers write as if they were writing diaries or novels, and their words are like running water, and they do not make sentences or paragraphs. You don't need to cut your sentences into fragments, but you should try to simplify the lengthy sentences. It would be easier to express and read clearly if different items could be listed.
3. Avoid jargon. Professional jargon is suitable for communication between experts, but if you don't understand it very well or your readers are not familiar with the relevant fields, using jargon is meaningless, and it can also make people feel you are playing with it and have a disgust.
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