確保銷售成功的主要責任在於業務管理!
通常,我會問三個很直接的問題,以便掌握為什麼銷售成功率這麼低:
- 業務員是否拜訪了足夠多的客戶?
- 業務員是否與客戶組織內有決定權的人洽談了嗎?
- 他們是否執行了正確的業務程式?
- 錯誤的人在錯誤的位置,用人不對。
- 沒有足夠的業務訓練就上場。
- 讓業務員自己做所有的業務發展計畫。
- 缺乏足夠的業務督導。
- 沒有給予足夠明確的銷售動機(motivation)。
- 沒有給予業務員適當的誘因(incentive)。
- 未定期進行業務檢討。
- 主管未給予充分的支持。
業務主管,也是需要經過訓練的。
There is only one reason for business failure
Business management is the main responsibility to ensure the success of sales.
Usually, I ask three very direct questions in order to understand why the sales success rate is so low:
- Did the salesman visit enough customers?
- Has the salesman negotiated with the person who has the decision power in the customer organization?
- Did they execute the correct business program?
Here are eight reasons I have summed up for the failure of business development. They may not be complete, but they are generally correct.
- The wrong person is in the wrong place and the wrong person is employed.
- Show up without enough business training.
- Let the salesman make all the business development plans by himself.
- Lack of sufficient business supervision.
- Not giving enough clear motivation.
- No incentive was given to the salesman.
- Business reviews are not conducted regularly.
- The supervisor did not give sufficient support.
Summary: Business executives are responsible for these, especially the last one.
Business executives also need to be trained.
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