2018年5月3日 星期四

寫得清晰,比寫得簡短重要

我在之前的博客文章【寫好你的商業文件】中,提到:
儘量簡短:無論你是寫郵件或是寫100頁的方案文件,盡可能簡短而不要損失重要的內容。但是,要注意邏輯與客觀資訊/資料,不要空談概念,避免只使用空泛的形容詞。
事實上,寫得清晰,比寫得簡短重要!
我經常看到員工的報告、客戶的來信,或是在網頁上看到的網友留言,經常過於簡短到我不知其所云,要費心猜半天。
這些錯誤通常發生於:
  1. 自我假設閱讀者瞭解故事背景
  2. 缺少邏輯,組織不好
  3. 敘述概念多於敘述事實
  4. 沒有明確說出目的與需求
  5.  文句不通順
商業書信固然要求簡短,但是不要因此犧牲了重要內容。
一個簡單的檢查方式,在發出信件前,自己以收信人角度再讀一次,看看自己是否看懂了。
發佈日誌,寫報告,盡可能避免像寫日記文體一般。注意斷句、段落、盡可能使用列表、加注標題。

Clear writing is more important than short writing
In my previous blog post [Write Your Business Documents], I mentioned:
Keep it as short as possible: Whether you're writing an email or a 100-page proposal, keep it as short as possible without losing important content. However, we should pay attention to logic and objective information/materials, not empty talk about concepts, and avoid using only empty adjectives.
In fact, it is more important to write clearly than to write simply.
I often see reports from employees, letters from customers, or messages from netizens I see on the web, often too short to know what they are talking about, so I have to guess for a long time.
These errors usually occur in:
  1. Self-Hypothesis Readers Understand the Background of Stories
  2. Lack of logic and poor organization
  3. Narrative concepts are more than facts.
  4. Failure to specify goals and needs
  5. Incomplete sentences
Business letters require brevity, but don't sacrifice important content.
A simple way to check is to read the letter again from the recipient's point of view before sending it to see if you understand it.
Publish a journal, write a report, and try to avoid writing like a journal style. Pay attention to clauses, paragraphs, lists and headings whenever possible.

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